TLDR
- NOW advanced 3.7% during Tuesday’s session to reach $113.44, with approximately 17.5 million shares exchanging hands
- ServiceNow introduced AI-driven products Autonomous Workforce and EmployeeWorks to the market
- A strategic alliance with NTT DOCOMO and StarHub focuses on autonomous telecom roaming solutions
- Wall Street maintains a “Moderate Buy” rating with a consensus price target of $192.06
- The stock has declined 23.2% in 2026 and trades 45.8% beneath its 52-week peak of $208.94
ServiceNow (NOW) shares advanced 3.7% during Tuesday’s trading session, reaching an intraday peak of $114.92 before closing at $113.44. The stock had finished Monday’s session at $109.42.
Trading volume reached approximately 17.5 million shares throughout the day. This figure represented roughly 12% less than the typical daily volume of around 19.9 million shares.
The upward movement suggested investors were returning to the stock following a sustained selloff that had pressured enterprise software companies.
ServiceNow has declined 23.2% from the beginning of 2026. The current price represents a 45.8% discount from its 52-week peak of $208.94 reached in July 2025.
The recovery reflects a shifting market perspective regarding AI’s impact on platforms such as ServiceNow. Leadership commentary has emphasized that AI serves as a complement rather than a replacement for enterprise software, resonating with certain investors.
Five trading days prior to Tuesday’s gain, the stock had already appreciated 4.3% following remarks from Nvidia’s Jensen Huang, who stated that AI would complement rather than eliminate the enterprise software industry. Those comments triggered a rally across related stocks including Zscaler (ZS) and CrowdStrike (CRWD).
New Products and a Telecom Win
ServiceNow unveiled two AI-enhanced solutions: Autonomous Workforce and EmployeeWorks. These products expand the company’s workflow automation portfolio for enterprise clients.
The company revealed a partnership with NTT DOCOMO and StarHub. This collaboration leverages ServiceNow CRM to enable autonomous roaming resolution for telecommunications providers — demonstrating practical applications beyond the company’s core IT service management offerings.
HCLTech received recognition as ServiceNow’s 2026 Partner of the Year, highlighting ongoing strength in the company’s partner-driven distribution strategy.
Financials and Analyst Views
ServiceNow released its latest quarterly earnings on January 28th, posting earnings per share of $0.92 — surpassing the analyst consensus of $0.89 by $0.03.
Quarterly revenue reached $3.57 billion, exceeding the $3.53 billion forecast. This represented year-over-year growth of 20.7% compared to the prior-year quarter. The company achieved a net margin of 13.16% alongside an 18.54% return on equity.
Analyst perspectives vary across Wall Street. Goldman Sachs maintains a $216 price objective. BNP Paribas reduced its target from $186 to $120 while assigning a neutral rating. UBS established a target of $115.
MarketBeat’s analyst consensus shows a “Moderate Buy” rating with a mean price target of $192.06. Among covering analysts, 32 maintain Buy ratings, three hold Strong Buy recommendations, six rate it a Hold, and two assign Sell ratings.
The stock’s 50-day moving average stands at $125.70. The 200-day moving average sits at $158.84.
Institutional ownership represents 87.18% of outstanding shares. Regarding insider activity, CFO Gina Mastantuono divested 2,075 shares in December at $170 per share, while insider Kevin Thomas Mcbride sold 1,400 shares in February at $105.71.
Wall Street projects full-year earnings per share of $8.93 for the current fiscal year.
