Key Takeaways
- Citrini Research released a Substack analysis presenting a 2028 hypothetical where AI agents create alternative payment pathways, potentially threatening Visa’s fee structure.
- Visa shares declined 4.5% Monday, ending the session at $306.52, with Mastercard and American Express following suit.
- Mastercard shares decreased 5.7% while American Express declined 7.2% during Monday’s trading.
- Visa shares gained 0.2% in Tuesday premarket trading to $307.09, showing modest recovery.
- The company faces ongoing legal matters including a proposed $38 billion swipe fee settlement awaiting judicial approval.
Visa Inc. experienced significant selling pressure Monday following publication of research exploring how artificial intelligence might eventually facilitate transaction routing outside conventional card networks.
The payment processing giant saw its shares fall approximately 4.5% during the session, finishing at $306.52. Trading began at $319.04, reached a session low of $304.71, and closed near that trough.
The market movement followed a Sunday Substack publication from independent research firm Citrini Research. The analysis presented itself as “a scenario, not a prediction” — constructing a hypothetical financial landscape dated June 30, 2028.
The speculative scenario depicted U.S. unemployment exceeding 10% with the S&P 500 down 38% from prior highs. According to Citrini’s framework: widespread white-collar job displacement driven by AI advancement.
Citrini highlighted Visa as potentially exposed to this shift. The core thesis suggested AI agents representing consumers might identify lower-cost payment channels, creating pressure on Visa’s 2%-3% network and processing fee structure.
The research mentioned stablecoins as one possible alternative payment infrastructure — technology that could operate outside established card networks.
Clarification matters here: Visa’s revenue doesn’t come from interchange fees directly. Those payments flow to card-issuing financial institutions. Visa generates income through network and processing fees, which require maintaining high transaction volumes and robust cross-border payment activity.
The selloff extended beyond Visa alone. Mastercard shares fell 5.7%, while American Express declined 7.2% during the same trading day. Both Visa and American Express ranked among the Dow’s biggest decliners, based on MarketWatch reporting.
Tom Hainlin, national investment strategist at U.S. Bank Wealth Management, characterized the market behavior: “You’ve seen the market react to headlines, it’s ‘sell first, assess later.'”
Payment Sector Faces AI Uncertainty
The decline across multiple payment companies demonstrated widespread concern about business models that operate as transaction intermediaries — extracting fees from each payment processed.
Market participants continue debating whether Monday’s selloff represents temporary volatility or signals a fundamental reassessment of such fee-based models.
Pending Legal Settlement Creates Additional Uncertainty
Visa confronts outstanding litigation matters separately. Last November, Visa and Mastercard proposed a restructured $38 billion settlement addressing merchant complaints about swipe fees. The agreement remains pending judicial review.
Merchant organizations have expressed dissatisfaction with the proposal. Stephanie Martz, general counsel for the National Retail Federation, stated: “You can’t just suddenly tell more than 80% of your card customers you’re not going to take their cards.”
By Tuesday’s premarket session, Visa demonstrated slight recovery — gaining 0.2% to $307.09, recapturing a portion of Monday’s decline.
Future calendar items include Chief Product and Strategy Officer Jack Forestell’s scheduled appearance at Morgan Stanley’s Technology, Media & Telecom Conference on March 3. Commercial & Money Movement Solutions President Chris Newkirk will present at the Wolfe Research FinTech Forum on March 11.

