Computing Staff
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Tcp/Ip Problem Means No Internet.

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After a malware attack that’s definitely all gone I have a problem with the internet. The network connection says it’s connected but there’s no ip address and obviously no actual internet connection. I’ve uninstalled & reinstalled the network adapter, gone through all of the netsh fixes, winsock repair tools etc. all to no avail, all the settings are as they should be. The error that continually comes up is “failed to query tcp/ip settings of the connection” and I’ve been through as many fixes as I can find including uninstalling and reinstalling tcp/ip as described HERE but still no joy,

I really don’t want to have to do a repair/reinstall so any other suggestions would be welcome.

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1 Answer

  1. Problem sorted. The issue was with another missing driver file – ipsec.sys. No idea why sfc didn’t pick up that this was missing and it was just by going back through event viewer and seeing what info could get from that. Copied from i386 folder & all happily connecting now.

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