I am trying to print a form online but instead of printing is ask if I want to save. Once saved it is a .prn file and I am not able to open or print. What do I need to do to be able to print directly to my printer?
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Seems like perhaps the Print to file is set as a default in your OfficeJet printer. Go to Printers and Faxes, right-clk the OfficeJet printer (default?), select Properties, and under the Ports tab, make sure the □ FILE: Print to file is UN-checked, that the listed OfficeJet printer is set (I’m guessing) to use ■ USB: Virtual printer port for USB by “checking” it, click Apply, then OK.