I’m trying to get into safe mode dell latitude d630, I use F8 and select safe mode, then nothing happens, when I push enter it starts up in regular mode and I need to run malware to get rid of ransom fbi viris, what do I do to get to safe mode?
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Run ESET Online Scanner, Copy and Paste the contents of the log please. This scan may take a very long while, so please be patient. Maybe start it before going to work or bed.
http://www.eset.com/us/online-scann…
http://www.eset.com/home/products/o…
Download ESET from a good computer, put it on a flash/thumb/pen drive & run it from there, if your comp is unbootable, or won’t let you download.
Create a ESET SysRescue CD or USB drive
http://kb.eset.com/esetkb/index?pag…
How do I use my ESET SysRescue CD or USB flash drive to scan and clean my system?
http://kb.eset.com/esetkb/index?pag…
Configure ESET this way & disable your AV.
http://i.imgur.com/3U7YC.gif
How to Temporarily Disable your Anti-virus
http://www.bleepingcomputer.com/for…
Why Would I Ever Need an Online Virus Scanner?
I already have an antivirus program installed, isn’t that enough?
http://www.squidoo.com/the-best-fre…
Once onto a machine, malware can disable antivirus programs, prevent antimalware programs from downloading updates, or prevent a user from running antivirus scans or installing new antivirus software or malware removal tools. At this point even though you are aware the computer is infected, removal is very difficult.
5: Why does the ESET Online Scanner run slowly on my computer?
If you have other antivirus, antispyware or anti-malware programs running on your computer, they may intercept the scan being performed by the ESET Online Scanner and hinder performance. You may wish to disable the real-time protection components of your other security software before running the ESET Online Scanner. Remember to turn them back on after you are finished.
17: How can I view the log file from ESET Online Scanner?
http://kb.eset.com/esetkb/index?pag…
http://www.eset.com/home/products/o…
The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is “C:\Program Files\EsetOnlineScanner\log.txt”. You can view this file by navigating to the directory and double-clicking on it in Windows Explorer, or by copying and pasting the path specification above (including the quotation marks) into the Start ? Run dialog box from the Start Menu on the desktop.
If no threats are found, you will simply see an information window that no threats were found.
http://www.trishtech.com/security/s…
Or,
Use HitmanPro.Kickstart
http://www.surfright.nl/en/kickstart
If the ESET instructions are to hard for you to follow, go to my second option > Use HitmanPro.Kickstart
METHOD 2: Rescue CD with antivirus
http://www.cert.pl/news/5707/langsw…