hello everyone..
i always get an messagebox while i am doing something like browsing and so on
the message entitled:
16-BiT MS-DOS Subsystem
there heres the message
=======================================================
C:\Windows\Temp\2.exe
The NTVDM CPU has encountered an illegal operation
CS:055f IP:02ef OP: 63 73 73 22 20 Choose close to terminate the application
========================================================
the message box has 2 command button
CLOSE and IGNORE
im running windows xp pro sp3
i doubt this is not a virus because my pc is newly formatted.
If SFC dos’nt fix the problem, more googling gets this as a possible, it is the only 2.exe in your HJT log.
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
How to Disable and Uninstall Protexis Licensing Service (PSIService.exe)
http://www.mydigitallife.info/how-t…
NTVDM is the NT virtual DOS machine
Troubleshooting MS-DOS-based programs in Windows XP
http://support.microsoft.com/kb/314106
Revo in Advanced mode will uninstall everything, including registry entries.
Revo Uninstaller
http://www.softpedia.com/get/Tweak/…
http://www.softpedia.com/progScreen…
http://www.revouninstaller.com/
Open Revo, double click on a program logo, click > Yes & then you get your options, with Advanced down the bottom.
If you have partially uninstalled your program, you get a message from Revo, that it can’t find the uninstaller, hit Cancel & let Revo continue on, to search for the remnants.
If you get a reboot message, ignore it & do it after Revo has finished.
I use Advanced Mode. Screenshots of how to use.
http://img837.imageshack.us/slidesh…
Or,
http://i.imgur.com/Rkkna.gif
http://i.imgur.com/VonCA.gif
http://i.imgur.com/fGmmb.gif
http://i.imgur.com/pdhbV.gif
http://i.imgur.com/fIgy0.gif
http://i.imgur.com/tDH9Z.gif
http://i.imgur.com/DbfgN.gif
http://i.imgur.com/tDafK.gif
http://i.imgur.com/Bz5j9.gif
http://i.imgur.com/X5S5I.gif
HJT log is Ok, but modern infections can hide very efficiently.
Here are some basic methods to check for infections & slowness.
See if they fix your problem, if not, shall have to dig further.
http://www.selectrealsecurity.com/m…
http://www.selectrealsecurity.com/s…
http://www.selectrealsecurity.com/s…
You are infected, maybe download the ESET program from a normal comp & put it on a thumb drive.
C:\Windows\Temp\2.exe
http://is.gd/9F8VSS
I shall go through the HJT log now.