This has been happening for some time now. Whenever I try to watch a YouTube video my internet disconnects. Sometimes it works well but most of the time it gets disconnected. I then have to restart my pc to get my connecting back.
I don’t think anything is wrong with my system as its just a few months old so I am not sure what’s going wrong.
Can anyone help me with this issue?
Thanks.
Do you find that the problem occurs when it is likely more people in the neighbourhood are accessing the Internet at the same time? Such as when school is out and people have returned home from work? Is there more than the one device in the household accessing the net such as IPTV or other users doing things on the Internet?
Another thing you can try instead of trying to open a webpage is to ping Google instead. Sending a ping request should determine if your internet is actually down as it only has to send and receive a few packets of data.
Edit: when the problem occurs again also try pinging your loopback address (127.0.0.1), this should determine if your network card is having issues.
message edited by btk1w1