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Error When Trying To Archive My Emails

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get the following message when I try to archive my emails:

error while archiving folder “inbox” in store “Personal Folders”. The source and destination folders for this application cannot be the same.

How can I fix this? Please help

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2 Answers

  1. Sounds like your personal folder is contained in your Inbox folder. Create a new folder that is not listed under Inbox. Name it whatever you want, i.e. archived mail etc.

    create a new folder by itself. Don’t create it under personal folders

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  2. Ok I figured it out. The archive file address was defaulting to Outlook so I actually revised the address to default to the folder I created and it worked. I guess no matter how many files I would have created, the address would have always defaulted to Outlook (Personal Folders) as opposed to the new folder.
    Thank you Grasshopper for setting me off in the right direction!

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