windows 10 not able to format dvd/cd-r – never used to be a problem but now it has become so bad that I bought a back-up laptop just for burning files (pictures & pdf’s) to disc. Is there any way I can fix this problem without taking my PC for repair?
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It’s possible you have a virus or malware – what AV do you use?
Run these two freebies in the order given because they often unearth what AV’s miss:
AdwCleaner:
https://www.malwarebytes.com/adwcle…
Download and “Save” the file somewhere. Go to the saved file then double click it to run the program. Use the “Scan” button, followed by the “Clean” button.
MalwareBytes:
https://www.malwarebytes.org/
(use the “Free Download” button rather than the “Buy Now” button).
After the install go to “Settings > Protection”. Under Scan Options move the “Scan for rootkits” slider over to On and Run the Threat Scan. Quarantine anything it finds.
As for the reported issue, are you sure you were not formatting DVD or CD “RW” in the past?
Always pop back and let us know the outcome – thanks
message edited by Derek