We are converting a Word document to PDF.
The Word document has smaller sized oval shaped shapes with Quote number or Bid numbers in them.
We have two computers, both with MS Office 2010 and Acrobat XI
One one computer, when you convert this Word doc to PDF, the content in the oval shape shows up and on the other computer it does not.
Both computers have Java 7 – 45 and both computers have Adobe Flash.
I have reinstalled Acrobat on the computer that is not converting the document correctly.
What else needs to be done so that the information in the small oval shape shows up???
Neither of those applications are relevant to Microsoft Word or Adobe Reader documents.
It could be that the affected computer has a missing or corrupted font which is needed to display the missing element.
Try using a common font (eg Times New Roman or Arial) for the entire Word document then save as PDF. See how that works out on both computers. If that resolves the problem, it’s a font issue.
message edited by phil22