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Persistent SMART HDD Error (HP Laptop)

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I’ve tried several hard drives. Two of which are brand new. One formatted and one not. So the hard drive is not the problem. I’ve tried resetting the bios/cmos several ways but nothing works. I have inspected internally to rule out loose wires or connections. There also seems to be no damaged components.

HP Pavilion g7-1070us

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1 Answer

  1. “I found the CMOS battery that I overlooked…Didn’t help”

    It’s a laptop, not a desktop. Because of security, removing the battery will not reset the BIOS.

    Looking at your BIOS screenshot, your BIOS version is F.24 which is “ancient”. The latest BIOS is F.66. I suggest you update it & see if it fixes your HDD SMART errors. Unfortunately, I think the update needs to be installed from within Windows. Did you try disabling SMART?

    http://support.hp.com/us-en/drivers…

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