I’m running XP . I downloaded Wondershar e Filmora to edit some mp4 videos. When I try to run the program I get an instant error “The procedure entry point InitializeCriticalSectionEx could not be located in the dynamic link library KERNAL32.dll I found a site on line that suggested I download this TechUtilities program which I did. It did nothing. Any clue?
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Run both of these if you can:
AdwCleaner:
https://www.malwarebytes.com/adwcle…
Download and “Save” the file somewhere. Go to the saved file then double click it to run the program. Use the “Scan” button, followed by the “Clean” button.
MalwareBytes:
https://www.malwarebytes.org/
(use the “Free Download” button rather than the “Buy Now” button).
After the install go to “Settings > Protection”. Under Scan Options move the “Scan for rootkits” slider over to On and Run the Threat Scan. Quarantine anything it finds.
Always pop back and let us know the outcome – thanks