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Fatal Error

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Original Message
Name: oldslowpoke
Date: March 22, 2008 at 07:24:54 Pacific
Subject: Fatal Error
OS: Windows XP SP2
CPU/Ram: Athlon 1200/512
Model/Manufacturer: Homebuilt
Comment:

I have been running this computer using the Windows XP Firewall for months. This computer is running ME and XP dual. This morning I decided to turn off the Windows Firewall and install Comodo Firewall Pro. The install went well and then said the computer needed to be rebooted. Almost instantly I got a Fatal Error Message.

I decided to uninstall Comodo but cannot get the computer to boot to XP. I get a the following message.
"Stop: C0000218 {Registry File Failure}
The registry cannot load the hive (file):
\System\system32\config\software or its log or alternate.
It is corrupt, absent or not writable."

When I attempt to boot to safe mode the error message appears before XP can completely load up.
I can get onto the internet using Windows ME as I am at this moment.
Can someone advise me as how to proceed to get XP working once again?
This computer does not have a floppy drive so a Windows XP startup disk is out of the question as of now.
Thanks


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Response Number 1
Name: kx5m2g
Date: March 22, 2008 at 08:28:00 Pacific
Subject: Fatal Error
Reply: (edit)

When you booted into safe mode, did you choose the option without networking, though I doubt that would matter ? Also, did it give you the option of choosing "Last Known Good Configuration" ? I would try that if possible. If not, and you have the XP CD, you might have to do a repair install-you woulkd then lose your Windows updates, but not your programs or data.


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Response Number 2
Name: oldslowpoke
Date: March 22, 2008 at 08:42:48 Pacific
Subject: Fatal Error
Reply: (edit)

Last known good configuration was not one of the options. If I could only get into safe mode! If necessary I will purchase an install a floppy drive and see if I can find a XP Startup disk. Otherwise, I will try repair install but think I will research the subject for a day or so before trying that.
Thanks


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Response Number 3
Name: kx5m2g
Date: March 22, 2008 at 08:48:26 Pacific
Subject: Fatal Error
Reply: (edit)

You would need all 6 floppies to do a repair install-but they might not have Service Pack 2.


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Response Number 4
Name: StuartS
Date: March 22, 2008 at 09:50:01 Pacific
Subject: Fatal Error
Reply: (edit)

What is wrong with booting from your Windows XP CD? Surely you have a CD Drive? You are still going to need the XP CD even if you boot from the six boot floppies that XP requires. The six floppies do not contain the entire operating system which you will need to do a repair install.

Floppy drives are obsolete. I haven't had one for years and have not missed it. Any computer recent enough to run Windows XP should have a bootable CD drive and that is all you need.

Stuart


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Response Number 5
Name: Tubesandwires
Date: March 22, 2008 at 10:39:09 Pacific
Subject: Fatal Error
Reply: (edit)

"The registry cannot load the hive (file):
\System\system32\config\software or its log or alternate.
It is corrupt, absent or not writable."

You can get false errors reported if your ram is having a connection problem.

A common thing that can happen with ram, even ram that worked fine previously, is the ram has, or has developed, a poor connection in it's slot(s).
This usually happens a long time after the ram was installed, but it can happen with new ram, or after moving the computer case from one place to another, and I've had even new modules that needed to have their contacts cleaned.

See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:
http://www.computing.net/hardware/w...

If this is a laptop, you must remove both its main battery and AC adapter before you do that.
......

You can get real errors reported if the hard drive is starting to fail and files are on bad sectors.

Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:
http://www.computing.net/windows95/...

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibilty, on another computer if you need to.

If there is nothing wrong with the hard drive itself, you can usually fix problems found with the data on the drive one way or another.
If you don't want to lose the data already on the partition Windows XP is on, one way is to run a Repair Setup procedure.

......

" If necessary I will purchase an install a floppy drive and see if I can find a XP Startup disk."

There's no such thing as a single XP startup floppy disk that will allow you to use the Recovery Console to try to repair Windows.
If you can boot from the XP CD you don't need to boot from a floppy disk.

Microsoft has files you can download to make a set of 6 XP Setup floppies for either XP Home or XP Pro (XP MCE uses the same ones as Pro does). You boot with the first one and load the contents of all six - they load the same files the XP CD does when you boot with it that gets you to the first screen where you can choose to press R to try to Repair Windows (goes to the Recovery Console) or go on to regular Setup or a Repair Setup (which many call a Repair Install). As far I have gathered there has been no change as to what files are loaded up until that point on more recent XP CDs with SP1 or SP2 updates included.
From that point you can continue on with Setup running it from the XP CD, even if you can't boot from the CD otherwise.

If you can boot with the XP CD you don't need that set of floppies.


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Response Number 6
Name: oldslowpoke
Date: March 22, 2008 at 12:25:46 Pacific
Subject: Fatal Error
Reply: (edit)

All of the suggestion sound great. I will be off line for awhile. My first attempt will be to boot from the CD and go from there.
Thanks


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Response Number 7
Name: oldslowpoke
Date: March 22, 2008 at 16:41:47 Pacific
Subject: Fatal Error
Reply: (edit)

Back to normal once again! I was able to boot with the CD and then uninstalled COMODO. Now everything appears normal after two reboots.
Thanks for the help guys


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