When I boot up Vista Home Premium I see a blue splash screen that lists “Other User” only-my acct isn’t there. At the bottom left corner is the “ease of access” blue button but it does nothing. When I select the “other user” I’m prompted for a username and password. I’ve tried everything I can imagine but it says something like “This domain either does not exist or the username or password is incorrect”.
What domain?
This problem started over two months ago and I cannot get past it. I have used NT Offline to try to clear the pw but it won’t boot from the DVD drive. I tried a Vista disk, same issue. Won’t boot from the drive.
HELP!
Forgot to mention:
F8 shows me all the boot options but regardless of the option I select I am directed to the same “Other User” account login.
Control Alt Delete does not work in the “Other User” screen. I’ve held them down for over a minute, tapped repeatedly, everything I can think to try.
Cannot boot from a cd or DVD. I’m taken to “Other User” login screen.
If I leave both username and password blank, an error pops up saying I must fill in a username. If I fill in Mark or Admin or admin or anything else and leave the password blank, I get the same error about the domain.
system restore doesn’t wipe out data.
a repair install doesn’t wipe out data.
Mdwdirect I would suggest taking your computer to a repair place to do two things; get the dvd drive booting
get your data recovered/backed up.
All apparances to me is you have been hacked.
Someone changed you from a workgroup to a domain. Technically you shouldn’t be able to do this unless the pc can access a domain controller successfully. But you can hack/replace registry keys to make this appear this way.
I hope you didn’t do any online banking or other financial things on this machine. If so contact your banks immediately and have them place an activity watch on your accounts.
Answers are only as good as the information you provide.
How to properly post a question:
Some clarification is in order.
Is this a home machine or a work machine?
Can you at the logon screen select the workstation name to logon to instead of the domain name?
Do you know the password to the administrator account? If so do a couple of control alt deletes to bring up the logon box. Type in administrator [no admin] and enter the password.