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Solved Blue Screen When Disonnecting/Connecting To Wifi/Internet

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Hi guys,

I’ve been experiencing blue screen for a very short while, it usually happens when I do something related to wifi (such as connecting to a new network) or when I disconnect the ethernet cable.

It happened today as well, here is the dmp file. http://www45.zippyshare.com/v/44219…

Any ideas on what to do?

Thanks guys.

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1 Answer

  1. Looks like there’s a problem with Bitdefender firewall. I’d suggest using Windows’ built in.

    7: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000010, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800168da97, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS:  0000000000000010 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    bdfndisf6+ba97
    fffff880`0168da97 488b14ca        mov     rdx,qword ptr [rdx+rcx*8]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  openvpn.exe
    
    TRAP_FRAME:  fffff8800ca9eeb0 -- (.trap 0xfffff8800ca9eeb0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fe00000000000000 rbx=0000000000000000 rcx=0000000000000002
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800168da97 rsp=fffff8800ca9f040 rbp=fffff8800ca9f188
     r8=fffffa8006bddc20  r9=0000000000000001 r10=fffff88001695d00
    r11=000000000000cb34 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    bdfndisf6+0xba97:
    fffff880`0168da97 488b14ca        mov     rdx,qword ptr [rdx+rcx*8] ds:0001:00000000`00000010=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80003add169 to fffff80003addbc0
    
    STACK_TEXT:  
    fffff880`0ca9ed68 fffff800`03add169 : 00000000`0000000a 00000000`00000010 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0ca9ed70 fffff800`03adbde0 : fffffa80`0b429000 fffff880`01e3f5c4 00000000`000005ea fffffa80`06bddc20 : nt!KiBugCheckDispatch+0x69
    fffff880`0ca9eeb0 fffff880`0168da97 : 00000000`00000000 fffffa80`0b42b010 fffffa80`0b429000 fffff880`01e3db77 : nt!KiPageFault+0x260
    fffff880`0ca9f040 00000000`00000000 : fffffa80`0b42b010 fffffa80`0b429000 fffff880`01e3db77 000005c8`00000000 : bdfndisf6+0xba97
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    bdfndisf6+ba97
    fffff880`0168da97 488b14ca        mov     rdx,qword ptr [rdx+rcx*8]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  bdfndisf6+ba97
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: bdfndisf6
    
    IMAGE_NAME:  bdfndisf6.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  52837ab3
    
    FAILURE_BUCKET_ID:  X64_0xD1_bdfndisf6+ba97
    
    BUCKET_ID:  X64_0xD1_bdfndisf6+ba97
    
    Followup: MachineOwner
    ---------
    
    7: kd> lmvm bdfndisf6
    start             end                 module name
    fffff880`01682000 fffff880`016ae000   bdfndisf6 T (no symbols)           
        Loaded symbol image file: bdfndisf6.sys
        Image path: \??\c:\program files\common files\bitdefender\bitdefender firewall\bdfndisf6.sys
        Image name: bdfndisf6.sys
        Timestamp:        Wed Nov 13 08:12:19 2013 (52837AB3)
        CheckSum:         00016FF5
        ImageSize:        0002C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

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