Ok, I think I’ve got a virus on my computer. It has completely disabled audio on everything, even when the computer is offline. I checked the computer settings and in sounds and devices, the audio is faded and I can’t access it. Last night the ‘windows alert’ virus appeared in my toolbar so I completely freaked out and thought it was that attacking my computer. I went on this site accidentally and found someone who had problems with the windows virus so I downloaded the malwarebytes anti-malware protection to try and get rid of the problem. It did not fix it. Also when I’m on the internet the browsers close and try to recover the page but it adds on to the title at the beginning and then has to close. Please can someone help?
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a virus will not disable sound on your laptop. Open the device manager and see if there are any alerts in there…if there are, tell us which one it is
It could be that your computer has been attacked by malware or some type of virus. This will cause your sound driver to bog down. To fix this, go to the “Windows Device Manager” by typing “devmgmt. … If the sound driver is enabled and there is still no audio, update it.