1. This might be a workaround:Make a desktop shortcut to System Properties with this target:"C:\Windows\System32\SystemPropertiesRemote.exe"See if it gives a System Protection tab.Always pop back and let us know the outcome - thanks

    This might be a workaround:

    Make a desktop shortcut to System Properties with this target:
    “C:\Windows\System32\SystemPropertiesRemote.exe”

    See if it gives a System Protection tab.

    Always pop back and let us know the outcome – thanks

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  2. You can probably just right click on it and choose 'delete' to get rid of the extra icon. Or uninstall both and do a reinstall.But since you reinstalled drivers and (I'm sure) have checked the connection the problem is likely with the printer. Running diagnostics on it may give an indication of whatRead more

    You can probably just right click on it and choose ‘delete’ to get rid of the extra icon. Or uninstall both and do a reinstall.

    But since you reinstalled drivers and (I’m sure) have checked the connection the problem is likely with the printer. Running diagnostics on it may give an indication of what the problem is:

    http://support.hp.com/us-en/product…

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  3. Apologies for posting twice. Was first time and did not realise. However, have found solution. Simply went to Office Button, clicked on Word Options, clicked on Advanced and under Show Document Content clicked on Show Drawings and Text Boxes on Screen. Problem Solved. Thanks again.

    Apologies for posting twice. Was first time and did not realise. However, have found solution. Simply went to Office Button, clicked on Word Options, clicked on Advanced and under Show Document Content clicked on Show Drawings and Text Boxes on Screen. Problem Solved. Thanks again. See less
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  4. If you have a graphics card installed, temporarily remove it & try connecting the monitor cable to one of the onboard graphics ports. Also, when resetting the BIOS, you should 1st unplug the power cable, then move the clear_CMOS jumper from the normal position to the clear position, wait a few sRead more

    If you have a graphics card installed, temporarily remove it & try connecting the monitor cable to one of the onboard graphics ports. Also, when resetting the BIOS, you should 1st unplug the power cable, then move the clear_CMOS jumper from the normal position to the clear position, wait a few seconds, then move it back to the normal position again.

    EDIT: the rebooting issue could be caused by a bad power supply. Please list your complete specs in detail.

    message edited by riider

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  5. Sounds like you need to use a PS/2 keyboard to get into the BIOS and enable legacy USB support.

    Sounds like you need to use a PS/2 keyboard to get into the BIOS and enable legacy USB support. See less
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  6. You broke the first rule. Don't edit the original. Work from a copy.If you don't have any work or temp files there is little chance of recovering the original.

    You broke the first rule. Don’t edit the original. Work from a copy.
    If you don’t have any work or temp files there is little chance of recovering the original. See less
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  7. Upgrading the CPU really isn't as difficult as people like to think it is. Oldie isn't incorrect in saying it takes finesse as the pins can be easily bent or broken -- should this happen, you may consider yourself thoroughly screwed -- but it's not rocket science either. It's not gonna explode if yoRead more

    Upgrading the CPU really isn’t as difficult as people like to think it is. Oldie isn’t incorrect in saying it takes finesse as the pins can be easily bent or broken — should this happen, you may consider yourself thoroughly screwed — but it’s not rocket science either. It’s not gonna explode if you don’t keep it level or move it too quickly. It just takes some common sense and a little research. If Fingers’ suggestion didn’t help, try opening your case up and taking a peek at the MoBo. Just be careful not to touch the circuits. Every MoBo I’ve seen has had the socket type printed on it somewhere. I can’t guarantee it’ll be on yours, but there’s still a good chance you’ll find your answer there since the CPU has to match the MoBo. Example: My MoBo is an ASRock Z87 (1150 socket) My CPU is an Intel core i5-4670k (also 1150 socket) I could have had an i7 if I wanted, because my MoBo supports it, but I opted for extended warranties and a case with the best price/potential balance. I will probably upgrade to an i7 when I am in a better financial position. Whatever CPU I ended up with, the sockets had to match — that’s the important part. You definitely don’t want to start anything until you know what socket your MoBo is. I hope we help you find it. Also, CPU’s usually come with an adequate application of thermal paste, so you don’t really need to worry about that. See less
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  8. I will have to dig for more clues, lets see what these find.Here are the first 2 steps, there will be more steps needed after I see the results of these logs.Run them in this order.Step 1: Run AdwCleaner http://www.softpedia.com/get/Antivi...http://www.raymond.cc/blog/adwclean...http://www.bleepingcRead more

    I will have to dig for more clues, lets see what these find.

    Here are the first 2 steps, there will be more steps needed after I see the results of these logs.

    Run them in this order.

    Step 1: Run AdwCleaner
    http://www.softpedia.com/get/Antivi…
    http://www.raymond.cc/blog/adwclean…
    http://www.bleepingcomputer.com/dow…
    Author’s site
    http://general-changelog-team.fr/en…
    Tutorial
    http://general-changelog-team.fr/en…
    Close all open programs and internet browsers.
    Double click on AdwCleaner.exe to run the tool.
    Click on Clean.
    Confirm each time with Ok.
    Your computer will be rebooted automatically. A text file will open after the restart.
    Please Copy & Paste the contents of that logfile with your next answer.
    You can find the logfile at C:\AdwCleaner[S1].txt as well.

    Step 2: Run Junkware Removal Tool
    http://www.softpedia.com/get/Securi…
    http://www.bleepingcomputer.com/dow…
    http://thisisudax.blogspot.com.au/2…
    Download Junkware Removal Tool onto your Desktop. If your default download location is not the Desktop, drag it out of it’s location onto the Desktop.
    Warning! Once the scan is complete JRT will shut down your browser with NO warning.
    Shut down your protection software now to avoid potential conflicts.
    Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
    Click this link to see a list of security programs that should be disabled and how to disable them.
    http://www.bleepingcomputer.com/for…
    http://www.techsupportforum.com/for…
    Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
    The tool will open and start scanning your system.
    Please be patient as this can take a while to complete depending on your system’s specifications.
    On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open.
    Copy and Paste the contents of the JRT.txt log please.

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  9. Check the power button - trace the leads to the motherboard, remove the connector and short the 2 pins together - if the pc starts then you need to replace the switch."I've always been mad, I know I've been mad, like the most of us..."

    Check the power button – trace the leads to the motherboard,
    remove the connector and short the 2 pins together – if the pc
    starts then you need to replace the switch.

    “I’ve always been mad, I know I’ve been mad, like the most of us…”

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  10. Usually when you boot up there will a message on the screen - text format - telling you what to press to enter setup or similar.Including the make and model of computer is always useful when posting a call for help...

    Usually when you boot up there will a message on the screen – text format – telling you what to press to enter setup or similar.

    Including the make and model of computer is always useful when posting a call for help…

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