Solved Problem With PPPoE Connection

Essentially, from a “connecting a new client” point of view, there is no difference to whomever is creating your account. It could be a wireless provider, or copper based (ie: coax/ADSL) and from the end of things where they create your account, it’s the same. The only thing that differs is the media and that’s seamless from the user creation point of view.

I work in a hybrid network that has fiber optic, copper, and wireless all combined and it’s not hard to have them all working together. When we hire a new employee, they people creating the user accounts don’t care (and aren’t affected by) the transmission media….it has nothing to do with their job.

They also have informed us that the broadband connection cannot be shared and they offered us to avail a leased line instead.

LOL – this is a fairly standard line of BS they’re feeding you. The “lease” line is no different than what you have with one exception. They’ll charge you more for the lease line. There is no technical reason you you can’t share it. They’re just trying to screw you over for more money.

These days, even a single person living alone is likely to have no less than two wireless devices in their possession. A smart phone and a laptop. Should they have to lease a line to have more than one device connectede? Heck no. They should be able to install their own wireless capable SOHO Router and connect all their devices.

If you haven’t yet, you should contact your ISP’s support line and enlist their help in getting your setup working. If they give you any grief, or can’t help then I would strongly suggest you ask whomever you’re talking to to pass you along to 2nd level support. If you have any other ISP’s in your area, I would seriously consider going with a different one as this bunch is trying to con you (“you can’t share our connection”) in an attempt to make you pay more money. Not only are they trying to rip you off, they’re obviously stupid too or you’d be working by now.

I would still recommend asking (before you say/do anything else) if they use MAC registration and if the answer is yes, get them to reset any/all registrations and then try your router again. If it still doesn’t work, you might want to go with a different provider.

Just for grins and giggles, what is the name of this provider and what state are you in? I’d love to call them and ask them about this “can’t share fiber optic” thing. Maybe there’s some new developement I’m not aware of and if nothing else, it would entertain me to pick their BS apart.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***