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Asked: 2021-10-20T12:42:44+00:00 In:

Printer Wants to SAVE Instead of Print

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My printer was working fine but now wants to SAVE instead. I haven’t changed any settings and my printer is still the default printer and works if I am printing from a document, rather than trying to print from an email or the internet.

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      In many cases when you go to File>Print and you get the print details box, you will have a small check box somewhere in it and this may be checked. This check box will say next to it “Print to File”. Uncheck this box once and then OK the Print. It will print normal and after that it will no longer be automatically checked off from that program (email or browser). This has happened occasionally at work on both PC and Mac’s and appears to be random with it not being any ones ‘fault’ (we cannot trace it to anyone’s actions or anything being done in particular).
      Sometimes the machine ‘decides’ to print to ‘MS One Note’ in a particular program. The fix for this is similar, just change it to the correct printer in the print box and later delete ‘One Note’ from the Printer Icons (to prevent it from happening again). The same pertains to ‘Fax’ when it appears as a ‘Printer Icon’.

      You have to be a little bit crazy to keep you from going insane.

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