Cannot get into Windows, computer keeps trying to connect, when F2 Phoenix set up is asking for a password
Share
Computing.net: Question & Answers Forum
Lost your password? Please enter your email address. You will receive a link and will create a new password via email.
Cannot get into Windows, computer keeps trying to connect, when F2 Phoenix set up is asking for a password
That’s a BIOS password – not easy to remove on a modern computer as it was put there by someone as a security feature. Ask the computer manufacturer and be prepared to prove ownership.
Is this a desktop or laptop? With a desktop there should be a ‘clear cmos’ jumper on the motherboard. With the power cord removed you jumper it to the clear position for a few seconds and then back to standby. That usually removes the password too.
I’m not sure if the ‘SecureCore ™’ bios’ are set up that way but you can check.
Using the jumper pin to reset the bios or removing the cmos battery for 10 seconds will work on a desktop but doesn’t work on a laptop/netbook. BIOS passwords are stored in an eeprom on a laptop instead of your normal eprom on a desktop. The extra e stands for electronically erasable programmable memory. Removing the power/battery doesn’t erase them. They have to be reprogrammed/updated from the BIOS menu which means you have to know the password to change the password. Its an extra level of security in case its lost or stolen. There are ways around it but I don’t believe we are allowed to discuss them. Your best bet is to contact tech support at the manufacturer. If you can prove ownership they may help you fix it.