screen reads ….”ink system has failed-unable to copy,receive faxes,or print. refer to printer documentation. error oxc18a0101 turn power off then on again.”
this happened right after the dark blue , and magenta cartridges were replaced with new h.p. cartridges. h.p. technical had me check for paper jams and unplug then plug in the power cord.(no changes) . prior to this “failure” it worked fine.
i removed and then reinstalled (all) of the cartridges. (still no change).
http://www.justanswer.com/computer/…
http://www.fixya.com/support/t25429…
Don’t know if HP had you try these, but it’s worth a shot.
MIKE
http://www.skeptic.com/