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Solved Games Performing In Slow Motion

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I have a cousin who runs Intel core i3-4130 3.40ghz cpu and gtx 550 ti, he had this build for about a year and since he’s pretty young he didn’t care about his case cleaning. Few weeks ago he told me that his games which were working fine are now performing in slow motion like action. I immediately told him to download GPU-Z and we found out that his GPU was working at 98 C temp for the past 2 days (100 C is max for that GPU). I told him to clean it and he did so. He blew out a hand full of dust and that changed only the temperature, it went down to 70C which is normal for the gtx 550 ti, but the games are still running in slow motion except things like LoL, Smite, Borderlands 2, Starcraft 2. Things like mortal combat X and Dragon age:Inquisitor are impossible to play which were performing well before this. So I want to find out what’s causing the slow motion effect, computer needs cleaning or GPU has suffered too much damage?

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1 Answer

  1. First of all did he clean out all the places, vents, fans and CPU heatsink?

    If so, and the temperatures stay reasonable, then malware is likely. Run these three small freebies for starters (safe and widely used on forums):

    AdwCleaner:
    http://www.bleepingcomputer.com/dow…
    (blue Download button near top – not anything else on the page).
    Download and “Save” the file somewhere. Go to the saved file then double click it to run the program. Use the “Scan” button, followed by the “Cleaning” button.

    Junkware Removal Tool (JRT)
    http://www.bleepingcomputer.com/dow…
    (blue Download button near top – not anything else on the page).
    Download and “Save” the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

    MalwareBytes:
    http://filehippo.com/download_malwa…
    (green Download button top right – not anything else on the page)
    Install and Run the program but before doing its Scan go to “Settings > Detection and Protection” and put a checkmark in “Scan for rootkits”. Quarantine anything it finds.

    Please copy/paste the logs on here because, even if the symptoms are cured, further checks will be necessary to ensure your computer is properly cleaned.

    Always pop back and let us know the outcome – thanks

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