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Solved 1720 – SMART Smard Drive Detects Imminent Failure

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I looked this error up and it says it means the hard drive is failing, HOWEVER, when I run the hard disk drive diagnostics in the bios it says the drive is okay. I took the hard disk drive out and put one in out of another computer I have and it reports the same error, but when I put it back in the other computer the hard drive is fine. So I am wondering is it my motherboard or some other problem. I’ve also swapped out the ram, same error. It is a compaq presario x1000 laptop. It was bought at a work auction for next to nothing, but I would like to get it working for the kids.

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1 Answer

  1. Is there a ribbon cable that connects the drive to the motherboard? That might be the culprit since a perfectly working drive from another system reports the same error when connected. Try the original drive in your other system and see what diagnostics reports on the drive. I recommend downloading and burning to CD a bootable ISO of hard drive diagnostics tool from the maker of the hard disk. Then boot off the CD to run the diagnostics. Just be careful which tests you choose to run as some will wipe the drive.

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