Hello everybody,
I have posted in different German Boards about my problem but after several days noone was able to help me so i take the time to translate my wall of text for you and hope that you can.
I have a Performanceproblem in TERA Online, which is about me getting CPU Spikes between 80-100%. This happens only in TERA and only if i am actually ingame, so i cannot see what is causing this due to the lack of vision on the Task Manager.
These Spikes are causing alot of Stuttering, Framedrops (I will come to this in a minute) and very, very short Freezes.
My CPU in Tera is normaly around this level: 2x 60-80% 2x 30-40% Usage. So it is normaly not even close to these Spikes.
My Rig:
GTX 570 Phantom @ 900/1800/2000
i5-750 @ 3,4 GHZ
GA-P55M-UD2
1920*1080 120 HZ Display (Changed – No effect, sadly only thing i can change)
8 GB DDR 3 RAM
160GB SSD + 2x HDD which are inactive most of the time and do not get started while playing tera
Win 7 Ultimate x 64
Xonar DX Soundcard
G15 Keyboard (with most up 2 date driver)
Xai Mouse
500 Watt Enermax Power Supply
My System is around a week old. I’ve formated it cause I got these problems before and hoped it could have erased them which is not the case, sadly.
All Drivers are up2date as far as i know (maybe take a look at the dxdiag at the bottom to doublecheck) this includes GeForce @ Beta, Chipset, Bios, Sound, Logitech Software, etc.
My Graphiccard Driver is @ default settings except of Maximum Powersettings. It does not change a thing if Physx is on CPU/ GPU, still stuttering.
Temperatures are stressed around 75° for my CPU and 70° for my GTX (benched) with rommteperature of around 25° while testing.
My Case and every component of my PC is cleaned perfectly so dust is no problem.
I haven’t used any so called “Tunning Tools” which could have messed up any windows settings or so.
Some things that i already tryed and all failed:
– Updating Logitech Driver for G15 ( + Disabeling any displayed things)
– OC CPU / GPU
– Various ini Tweaks
– All possibily Graphicsettings ingame
– Disabeling MSE and MS-Firewall
– Deactivating all sounddrivers except of my soundcard
– Playing with and without Aero
– Disabeling every powersaving feature on my CPU in the Bios
– Formated C
– Deactivated Sound in BIOS
– Various Driver Settings in my GPU Driver
What the Problem approximatly looks like:
http://www.youtube.com/watch?v=xAiD…
I also had this exact problem in APB but not in the scale of the video but still, pretty similar, so i think of a U3-Problem with my hardware atm the moment.
It is also most noticable if some random character i have never seen before get’s into the screen and rendered which was likely similar in APB which in itself leads me to the asumption that I have problems with the streaming of data which the U3-Engine uses. Which is kinda my last resort and last guess after trying so much :/
I just wanna play on 120 fps without stuttering 🙁
What it looks like in the task Manager right after login:
http://www.abload.de/image.php?img=…
My Softwarelist in case anyone know some interfering programs:
http://www.abload.de/img/softwareli…
My Hardware Device list for driver checking etc.:
http://www.abload.de/img/hardwareli…
Xonar DX Settings:
http://www.abload.de/image.php?img=…
Nvidia Settings:
http://www.abload.de/image.php?img=…
Tasks running on Windows after tera beeing in background for some time:
http://www.abload.de/image.php?img=…
http://www.abload.de/image.php?img=…
Dxdiag:
https://rapidshare.com/files/111018…
Soo… i guess that’s all i can provide you with and now it’s just waiting and trying everything you can possibly tell me to do.
I really appreciate your help cause i am kinda sad that nothing works and while in APB it was “okish” it’s absolutly anoying in TERA right now.
Edit: Oh yesh i forgot to mention that it is also happening if nothing is OC’ed at all.
If u have any perforamce issues in Tera this will solve at least 95% of it.
PC
First off ( sorry for my bad spelling ) don’t expect this game to run perfectly on your PC it will not. This game is made on 32bit so the game uses max for 4b of ram like stated in game requirements stated here ( https://tera.enmasse.com/download ) this also means it will not use it all. The max stable usage i have seen was 3.3gb due to the fact rest was used by the system im not use the game was intended to use this much as the win7 used about 700mbs ram ( correct me if im wrong here ). So adding more ram will not help you till late summer when the 64bit will come. Now lets talk about the gpu and cpu this game uses about 1.5gb of vram on medium settings if u run the game on max you will run in to the error for “not enough ram ” at some point or the game will stutter as the gpu will not be fully utilizated so will the cpu will not use all cores that have past 4 atleast thats what i noticed with my 3800x it uses only 4 cores. So what to then?
One thing u can do is pen the game file called S1 Engine ( search path/ game loaction/tera/Client/S1game/Config/S1Engine) Open this file with notpad or C++ or visual studio.
then Ctrl+f and shearch for this line
[Engine.GameEngine]
bSmoothFrameRate=TRUE
MinSmoothedFrameRate=22
MaxSmoothedFrameRate=80
Deppending on ur hardware u can set it to False (dont recomend as it could dip more often to 10 fps. Its better to set the minimum to 40fps or to 60 deppending how the game will behave on your system u can play with this to much your prefrence but it could not work 144hz consitantly. IMPORTANT YOU WILL HAVE TO CHANGE THIS EVERY PATCH OR HOT FIX NEEDING TO REPAIR THE GAME SO MAKE A COPY OF IT AND KEEP IT OUT SIDE THE FOLDER SO U CAN JUST SWAP THEM
If you still expirence issues u can also use a program called Teratoolbox ( u will not get banned for using this software most players use this to help them with fps problems. This program will allow you to use server proxy to lower your ping playing from NA to eu etc. The toolbox comes preinstaled with fps manager skills prediction mod (this mod helps you to use skills when the ping gets too high) and also many more features that will help you with the game.
NEXT IMPORTANT THING IS THAT IF YOU HAVE UR GPU OCED JUST REST IT TO NORMAL AND SEE IF THE GAME RUNS BETTER.
First the 100% CPU spikes are absolutely NORMAL while playing a game and are NOT causing your video issues.
Second your Power Supply IS most likely causing the problem here. More exactly, your video card is being starved for current JUST when it needs it the most (while gaming). On the surface 500Watt SHOULD be enough for your video card, though possibly JUST enough, BUT the Quality, Efficiency, and MOST importantly, the Distribution of the power, may not be up to the task. MANY power supplies use multiple 12 Volt rails rather than a single one. Many cheaper power supplies list their Maximum Peak wattage when the Maximum Sustained Wattage is much more important for gaming since you often need to maintain the high current draw for long periods of time so your maximum sustained Wattage is only about 80% of your peak wattage. Then there is the problem of many cheaper power supplies push their amperage up on the 5Volt and 3.3Volt rails which you will never use but inflate the overall wattage numbers. Then the overall efficiency of the power supply if it is low enough can reduce the output below what you think you are getting.
List your Amperage on your 12Volt rails.
List your Power supplies make and model number so we can look up other information on it.
So we can be absolutely sure.
Look for power supplies that have a single 12Volt rail, is a quality name brand, is certified 80% efficient or better, has active PFC, and has about 20% more power than you expect to need.