{"id":7460,"date":"2021-11-24T08:19:28","date_gmt":"2021-11-24T08:19:28","guid":{"rendered":"https:\/\/lgildv5i97.onrocket.site\/answers\/?post_type=question&p=7460"},"modified":"2021-11-24T08:19:52","modified_gmt":"2021-11-24T08:19:52","slug":"can-browse-internet-only-in-safe-mode","status":"publish","type":"question","link":"https:\/\/computing.net\/answers\/networking\/can-browse-internet-only-in-safe-mode\/51637.html","title":{"rendered":"Can Browse Internet Only In Safe Mode"},"content":{"rendered":"

Hi,<\/p>\n

I am connected to the internet in regular mode and can ping sites but can not connect to them through IE or firefox. I am able to surf the web through safe mode. I have removed all antivirus and spybot programs to see if the problem would be solved but still the problem persists. Below is the Hijackthis log.<\/p>\n

Logfile of Trend Micro HijackThis v2.0.5
\nScan saved at 1:22:14 PM, on 9\/3\/2014
\nPlatform: Windows 7 SP1 (WinNT 6.00.3505)
\nMSIE: Internet Explorer v10.0 (10.00.9200.16660)<\/p>\n

FIREFOX: 31.0 (x86 en-US)
\nBoot mode: Safe mode with network support<\/p>\n

Running processes:
\nC:\\Windows\\Explorer.EXE
\nC:\\Windows\\system32\\ctfmon.exe
\nC:\\Program Files\\Mozilla Firefox\\firefox.exe
\nC:\\Program Files\\Mozilla Firefox\\plugin-container.exe
\nC:\\Windows\\system32\\Macromed\\Flash\\FlashPlayerPlugin_14_0_0_145.exe
\nC:\\Windows\\system32\\Macromed\\Flash\\FlashPlayerPlugin_14_0_0_145.exe
\nC:\\Windows\\system32\\DllHost.exe
\nC:\\Users\\Pramiti\\Downloads\\HijackThis.exe<\/p>\n

R1 – HKCU\\Software\\Microsoft\\Internet Explorer\\Main,Search Bar = Preserve
\nR1 – HKCU\\Software\\Microsoft\\Internet Explorer\\Main,Search Page =\u00a0http:\/\/go.microsoft.com\/fwlink\/?Lin…<\/a>
\nR0 – HKCU\\Software\\Microsoft\\Internet Explorer\\Main,Start Page =\u00a0http:\/\/g.msn.com\/USREL\/1<\/a>
\nR1 – HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Default_Page_URL =\u00a0http:\/\/go.microsoft.com\/fwlink\/p\/?L…<\/a>
\nR1 – HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Default_Search_URL =\u00a0http:\/\/go.microsoft.com\/fwlink\/?Lin…<\/a>
\nR1 – HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Search Page =\u00a0http:\/\/go.microsoft.com\/fwlink\/?Lin…<\/a>
\nR0 – HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Start Page =\u00a0http:\/\/go.microsoft.com\/fwlink\/p\/?L…<\/a>
\nR0 – HKLM\\Software\\Microsoft\\Internet Explorer\\Search,SearchAssistant =
\nR0 – HKLM\\Software\\Microsoft\\Internet Explorer\\Search,CustomizeSearch =
\nR0 – HKCU\\Software\\Microsoft\\Internet Explorer\\Toolbar,LinksFolderName =
\nO2 – BHO: (no name) – {5C255C8A-E604-49b4-9D64-90988571CECB} – (no file)
\nO2 – BHO: Symantec NCO BHO – {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} – C:\\Program Files\\Norton Internet Security\\Engine\\17.0.0.136\\coIEPlg.dll (file missing)
\nO2 – BHO: Symantec Intrusion Prevention – {6D53EC84-6AAE-4787-AEEE-F4628F01010C} – C:\\Program Files\\Norton Internet Security\\Engine\\17.0.0.136\\IPSBHO.DLL (file missing)
\nO2 – BHO: Search Helper – {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} – C:\\Program Files\\Microsoft\\Search Enhancement Pack\\Search Helper\\SearchHelper.dll
\nO2 – BHO: Groove GFS Browser Helper – {72853161-30C5-4D22-B7F9-0BBC1D38A37E} – C:\\PROGRA~1\\MIF5BA~1\\Office12\\GR469A~1.DLL
\nO2 – BHO: Windows Live Sign-in Helper – {9030D464-4C02-4ABF-8ECC-5164760863C6} – C:\\Program Files\\Common Files\\Microsoft Shared\\Windows Live\\WindowsLiveLogin.dll
\nO2 – BHO: Java(tm) Plug-In 2 SSV Helper – {DBC80044-A445-435b-BC74-9C25C1C588A9} – C:\\Program Files\\Java\\jre6\\bin\\jp2ssv.dll
\nO2 – BHO: Windows Live Toolbar Helper – {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} – C:\\Program Files\\Windows Live\\Toolbar\\wltcore.dll
\nO3 – Toolbar: &Windows; Live Toolbar – {21FA44EF-376D-4D53-9B0F-8A89D3229068} – C:\\Program Files\\Windows Live\\Toolbar\\wltcore.dll
\nO3 – Toolbar: Norton Toolbar – {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} – C:\\Program Files\\Norton Internet Security\\Engine\\17.0.0.136\\coIEPlg.dll (file missing)
\nO4 – HKLM\\..\\Run: [SynTPEnh] %ProgramFiles%\\Synaptics\\SynTP\\SynTPEnh.exe
\nO4 – HKLM\\..\\Run: [RtHDVCpl] C:\\Program Files\\Realtek\\Audio\\HDA\\RtHDVCpl.exe
\nO4 – HKLM\\..\\Run: [IgfxTray] C:\\Windows\\system32\\igfxtray.exe
\nO4 – HKLM\\..\\Run: [HotKeysCmds] C:\\Windows\\system32\\hkcmd.exe
\nO4 – HKLM\\..\\Run: [Persistence] C:\\Windows\\system32\\igfxpers.exe
\nO4 – HKLM\\..\\Run: [Adobe ARM] “C:\\Program Files\\Common Files\\Adobe\\ARM\\1.0\\AdobeARM.exe”
\nO4 – HKLM\\..\\Run: [SunJavaUpdateSched] “C:\\Program Files\\Common Files\\Java\\Java Update\\jusched.exe”
\nO4 – HKUS\\S-1-5-19\\..\\Run: [Sidebar] %ProgramFiles%\\Windows Sidebar\\Sidebar.exe \/autoRun (User ‘LOCAL SERVICE’)
\nO4 – HKUS\\S-1-5-19\\..\\RunOnce: [mctadmin] C:\\Windows\\System32\\mctadmin.exe (User ‘LOCAL SERVICE’)
\nO4 – HKUS\\S-1-5-20\\..\\Run: [Sidebar] %ProgramFiles%\\Windows Sidebar\\Sidebar.exe \/autoRun (User ‘NETWORK SERVICE’)
\nO4 – HKUS\\S-1-5-20\\..\\RunOnce: [mctadmin] C:\\Windows\\System32\\mctadmin.exe (User ‘NETWORK SERVICE’)
\nO9 – Extra button: Blog This – {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} – C:\\Program Files\\Windows Live\\Writer\\WriterBrowserExtension.dll
\nO9 – Extra ‘Tools’ menuitem: &Blog; This in Windows Live Writer – {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} – C:\\Program Files\\Windows Live\\Writer\\WriterBrowserExtension.dll
\nO9 – Extra button: Send to OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\\PROGRA~1\\MIF5BA~1\\Office12\\ONBttnIE.dll
\nO9 – Extra ‘Tools’ menuitem: S&end; to OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\\PROGRA~1\\MIF5BA~1\\Office12\\ONBttnIE.dll
\nO9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\\PROGRA~1\\MIF5BA~1\\Office12\\REFIEBAR.DLL
\nO11 – Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
\nO16 – DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} –\u00a0http:\/\/platformdl.adobe.com\/NOS\/get…<\/a>
\nO18 – Protocol: grooveLocalGWS – {88FED34C-F0CA-4636-A375-3CB6248B04CD} – C:\\PROGRA~1\\MIF5BA~1\\Office12\\GRA32A~1.DLL
\nO23 – Service: Norton Internet Security (NIS) – Symantec Corporation – C:\\Program Files\\Norton Internet Security\\Engine\\17.7.0.12\\ccSvcHst.exe<\/p>\n

—
\nEnd of file – 5102 bytes<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"iawp_total_views":7},"question-category":[49],"question_tags":[],"class_list":["post-7460","question","type-question","status-publish","hentry","question-category-networking"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question\/7460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question"}],"about":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/types\/question"}],"author":[{"embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/comments?post=7460"}],"wp:attachment":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/media?parent=7460"}],"wp:term":[{"taxonomy":"question-category","embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question-category?post=7460"},{"taxonomy":"question_tags","embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question_tags?post=7460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}