I’ve just had to get a new computer, which unfortunately came with Windows Home 7 Premium instead of my old, familiar XP. Yesterday, I used my Adobe Photoshop CS (8.0) for the first time. I left it open in the background as I worked on writing a how-to manual for a client, as I needed to manipulate screen shots as I demonstrated a process. Photoshop CS stopped working.<\/p>\n
I can open it, but when I click on “File” in the menu bar, everything greys out and it says “not responding”.<\/p>\n
I re-booted my computer. Still unable to use CS.<\/p>\n
No problem, sez I: I’ll uninstall and re-install it. Unfortunately, when I try to uninstall Photoshop CS using Home 7’s equivalent to the “Add and Remove programs” feature in the control panel, I get a pop-up that says:<\/p>\n
SetupDLL\\SetupDLL.cpp(422)
\nPAPP:Adobe Photoshop CS and ImageReady CS
\nPVENDOR: Adobe (http:\/\/www.adobe.com)
\nPGUID: EFB21DE7-8c19-4A88-BB28-A766E16493Bc
\n$7.1.100.248
\n@Windows XP Service Pack 2 (2600) BT_OTHER 57748.24<\/p>\n
It then tells me to:<\/p>\n
-Close any running programs
\n-Empty your temporary folder
\n-Check your internet connection<\/p>\n
All of which I’ve done, to no avail.<\/p>\n
I’ve been having an awful time with this new computer and “Permissions” generally – this seems to be yet another mutation of the “permissions” problem between my current Windows 7 Home Premium and all the programs I used to run on Windows XP.<\/p>\n
Has anyone found a fix for this problem? I did find a similar thread on this forum, but was not able to apply anything to my specific problem. Thank you.<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"iawp_total_views":12},"question-category":[42],"question_tags":[],"class_list":["post-5846","question","type-question","status-publish","hentry","question-category-windows-7"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question\/5846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question"}],"about":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/types\/question"}],"author":[{"embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/comments?post=5846"}],"wp:attachment":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/media?parent=5846"}],"wp:term":[{"taxonomy":"question-category","embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question-category?post=5846"},{"taxonomy":"question_tags","embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question_tags?post=5846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}