{"id":5031,"date":"2021-11-12T09:13:29","date_gmt":"2021-11-12T09:13:29","guid":{"rendered":"https:\/\/lgildv5i97.onrocket.site\/answers\/?post_type=question&#038;p=5031"},"modified":"2021-11-12T09:23:49","modified_gmt":"2021-11-12T09:23:49","slug":"can-ping-but-cant-access-web-server","status":"publish","type":"question","link":"https:\/\/computing.net\/answers\/networking\/can-ping-but-cant-access-web-server\/39992.html","title":{"rendered":"Can Ping But Can&#8217;t Access Web Server"},"content":{"rendered":"<p>We recently had to put our helpdesk sever on a public IP address. We can access it on the local IP address within our network. But the only computers outside our network that can access it is networks with the same ip subnet as ours. We are on say, &#8220;aaa.bbb.ddd.1&#8221; gateway. Anybody outside that number can ping the web address (helpdesk.blahblah.blah) but can&#8217;t access it via the web. We have several accounts that all have (aaa.bbb.ddd.1) gateway and they can access it. But if you had (aaa.bbb.eee.1) You can ping it but don&#8217;t have web access. Any thoughts on why this is. Is it firewall? DNS? We are running ClearOS for our gateway. Content filter turned off. We put it on a public IP because nobody could access it via web externally or locally with it behind our gateway.<br \/>\nAnything would be appreciated.<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"iawp_total_views":19},"question-category":[49],"question_tags":[],"class_list":["post-5031","question","type-question","status-publish","hentry","question-category-networking"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question\/5031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question"}],"about":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/types\/question"}],"author":[{"embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/comments?post=5031"}],"wp:attachment":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/media?parent=5031"}],"wp:term":[{"taxonomy":"question-category","embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question-category?post=5031"},{"taxonomy":"question_tags","embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question_tags?post=5031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}