{"id":479,"date":"2021-09-03T20:01:18","date_gmt":"2021-09-03T20:01:18","guid":{"rendered":"https:\/\/lgildv5i97.onrocket.site\/answers\/security-w7-ie11-all-browsers-only-work-in-safe-mode-see-hjt-log-40217-html"},"modified":"2021-09-03T20:01:18","modified_gmt":"2021-09-03T20:01:18","slug":"security-w7-ie11-all-browsers-only-work-in-safe-mode-see-hjt-log-40217-html","status":"publish","type":"question","link":"https:\/\/computing.net\/answers\/security\/w7-ie11-all-browsers-only-work-in-safe-mode-see-hjt-log\/40217.html","title":{"rendered":"Solved W7 IE11 (all browsers) only work in safe mode (See HJT log)"},"content":{"rendered":"

Win7 IE11 only works in safe mode. I will post my log from HijackThis below. Any help would be greatly appreciated!!!!!!<\/p>\n

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 1:08:04 PM, on 10\/21\/2015
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.18057)<\/p>\n

FIREFOX: 41.0.2 (x86 en-US)
Boot mode: Normal<\/p>\n

Running processes:
C:Program Files (x86)IObitAdvanced SystemCare 8ASCTray.exe
C:Program Files (x86)PFUScanSnapDriverPfuSsMon.exe
C:Program Files (x86)HPHP Software UpdatehpwuSchd2.exe
C:WindowsSSDriverfi5110SsWiaChecker.exe
C:Program Files (x86)AVGFrameworkCommonavguix.exe
C:Program Files (x86)AVGAvavgui.exe
C:Program Files (x86)PFUScanSnapSSFolderSSFolderTray.exe
C:WindowsSysWOW64ctfmon.exe
C:Program FilesAVAST SoftwareAvastAvastUI.exe
C:Program Files (x86)IObitIObit UninstallerUninstallMonitor.exe
J:HijackThis.exe
C:Program Files (x86)Tweaking.comWindows Repair (All in One)WR_Tray_Icon.exe<\/p>\n

R1 – HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http:\/\/go.microsoft.com\/fwlink\/?Lin…<\/a>
R1 – HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http:\/\/go.microsoft.com\/fwlink\/p\/?L…<\/a>
R1 – HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http:\/\/go.microsoft.com\/fwlink\/?Lin…<\/a>
R1 – HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http:\/\/go.microsoft.com\/fwlink\/?Lin…<\/a>
R0 – HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http:\/\/go.microsoft.com\/fwlink\/p\/?L…<\/a>
R0 – HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 – HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R0 – HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page = C:WindowsSysWOW64blank.htm
R0 – HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
F2 – REG:system.ini: UserInit=userinit.exe,
O3 – Toolbar: Trend Micro Security Toolbar – {CCAC5586-44D7-4c43-B64A-F042461A97D2} – C:Program FilesTrend MicroTitaniumUIFrameworkToolbarIE.dll
O4 – HKLM..Run: [HP Software Update] C:Program Files (x86)HPHP Software UpdateHPWuSchd2.exe
O4 – HKLM..Run: [ScanSnap WIA Service Checker] C:WindowsSSDriverfi5110SsWiaChecker.exe
O4 – HKLM..Run: [AvgUi] “C:Program Files (x86)AVGFrameworkCommonavguix.exe” \/fmw.trayonly
O4 – HKLM..Run: [AVG_UI] “C:Program Files (x86)AVGAvavgui.exe” \/TRAYONLY
O4 – HKLM..Run: [AvastUI.exe] “C:Program FilesAVAST SoftwareAvastAvastUI.exe” \/nogui
O4 – HKCU..Run: [CCleaner Monitoring] “C:Program FilesCCleanerCCleaner64.exe” \/MONITOR
O4 – HKCU..Run: [Advanced SystemCare 8] “C:Program Files (x86)IObitAdvanced SystemCare 8ASCTray.exe” \/Auto
O4 – HKUSS-1-5-19..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe \/autoRun (User ‘LOCAL SERVICE’)
O4 – HKUSS-1-5-19..RunOnce: [mctadmin] C:WindowsSystem32mctadmin.exe (User ‘LOCAL SERVICE’)
O4 – HKUSS-1-5-20..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe \/autoRun (User ‘NETWORK SERVICE’)
O4 – HKUSS-1-5-20..RunOnce: [mctadmin] C:WindowsSystem32mctadmin.exe (User ‘NETWORK SERVICE’)
O4 – HKUSS-1-5-18..RunOnce: [SPReview] “C:WindowsSystem32SPReviewSPReview.exe” \/sp:1 \/errorfwlink:”http:\/\/go.microsoft.com\/fwlink\/?LinkID=122915″ \/build:7601 (User ‘SYSTEM’)
O4 – HKUS.DEFAULT..RunOnce: [SPReview] “C:WindowsSystem32SPReviewSPReview.exe” \/sp:1 \/errorfwlink:”http:\/\/go.microsoft.com\/fwlink\/?LinkID=122915″ \/build:7601 (User ‘Default user’)
O4 – Global Startup: ScanSnap Manager.lnk = ?
O9 – Extra button: computing<\/a>:Program Files (x86)Windows LiveWriterWindowsLiveWriterShortcuts.dll,-1004 – {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} – C:Program Files (x86)Windows LiveWriterWriterBrowserExtension.dll
O9 – Extra ‘Tools’ menuitem: computing<\/a>:Program Files (x86)Windows LiveWriterWindowsLiveWriterShortcuts.dll,-1003 – {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} – C:Program Files (x86)Windows LiveWriterWriterBrowserExtension.dll
O10 – Unknown file in Winsock LSP: c:program files (x86)common filesmicrosoft sharedwindows livewlidnsp.dll
O10 – Unknown file in Winsock LSP: c:program files (x86)common filesmicrosoft sharedwindows livewlidnsp.dll
O11 – Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 – DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) – http:\/\/fpdownload2.macromedia.com\/g…<\/a>
O16 – DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) – https:\/\/akamaicdn.webex.com\/client\/…<\/a>
O18 – Protocol: tmbp – {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} – C:Program FilesTrend MicroAMSPmodule200029.1.10309.1.1030TmBpIe32.dll
O18 – Protocol: tmop – {69FD7CE3-4604-4FE6-967C-49B9735CEE70} – C:Program FilesTrend MicroAMSPmodule200133.5.12392.0.1039TmopIEPlg32.dll
O18 – Protocol: tmtb – {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} – C:Program FilesTrend MicroTitaniumUIFrameworkToolbarIE.dll
O18 – Protocol: tmtbim – {0B37915C-8B98-4B9E-80D4-464D2C830D10} – C:Program FilesTrend MicroTitaniumUIFrameworkProToolbarIMRatingActiveX.dll
O18 – Protocol: wlpg – {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} – C:Program Files (x86)Windows LivePhoto GalleryAlbumDownloadProtocolHandler.dll
O23 – Service: Adobe Acrobat Update Service (AdobeARMservice) – Adobe Systems Incorporated – C:Program Files (x86)Common FilesAdobeARM1.0armsvc.exe
O23 – Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) – Adobe Systems Incorporated – C:WindowsSysWOW64MacromedFlashFlashPlayerUpdateService.exe
O23 – Service: Advanced SystemCare Service 8 (AdvancedSystemCareService8) – IObit – C:Program Files (x86)IObitAdvanced SystemCare 8ASCService.exe
O23 – Service: @%SystemRoot%system32Alg.exe,-112 (ALG) – Unknown owner – C:WindowsSystem32alg.exe (file missing)
O23 – Service: Trend Micro Solution Platform (Amsp) – Trend Micro Inc. – C:Program FilesTrend MicroAMSPcoreServiceShell.exe
O23 – Service: Avast Antivirus (avast! Antivirus) – AVAST Software – C:Program FilesAVAST SoftwareAvastAvastSvc.exe
O23 – Service: AvgAMPS – AVG Technologies CZ, s.r.o. – C:Program Files (x86)AVGAvavgamps.exe
O23 – Service: AVGIDSAgent – AVG Technologies CZ, s.r.o. – C:Program Files (x86)AVGAvavgidsagent.exe
O23 – Service: AVG Service (avgsvc) – AVG Technologies CZ, s.r.o. – C:Program Files (x86)AVGFrameworkCommonavgsvca.exe
O23 – Service: AVG WatchDog (avgwd) – AVG Technologies CZ, s.r.o. – C:Program Files (x86)AVGAvavgwdsvcx.exe
O23 – Service: @%SystemRoot%system32efssvc.dll,-100 (EFS) – Unknown owner – C:WindowsSystem32lsass.exe (file missing)
O23 – Service: @%systemroot%system32fxsresm.dll,-118 (Fax) – Unknown owner – C:Windowssystem32fxssvc.exe (file missing)
O23 – Service: Google Update Service (gupdate) (gupdate) – Google Inc. – C:Program Files (x86)GoogleUpdateGoogleUpdate.exe
O23 – Service: Google Update Service (gupdatem) (gupdatem) – Google Inc. – C:Program Files (x86)GoogleUpdateGoogleUpdate.exe
O23 – Service: HP LaserJet Service – HP – C:Program Files (x86)HPHPLaserJetServiceHPLaserJetService.exe
O23 – Service: @%SystemRoot%system32ieetwcollectorres.dll,-1000 (IEEtwCollectorService) – Unknown owner – C:Windowssystem32IEEtwCollector.exe (file missing)
O23 – Service: @keyiso.dll,-100 (KeyIso) – Unknown owner – C:Windowssystem32lsass.exe (file missing)
O23 – Service: LiveUpdate (LiveUpdateSvc) – IObit – C:Program Files (x86)IObitLiveUpdateLiveUpdate.exe
O23 – Service: Mozilla Maintenance Service (MozillaMaintenance) – Mozilla Foundation – C:Program Files (x86)Mozilla Maintenance Servicemaintenanceservice.exe
O23 – Service: computing<\/a>omres.dll,-2797 (MSDTC) – Unknown owner – C:WindowsSystem32msdtc.exe (file missing)
O23 – Service: @%SystemRoot%System32netlogon.dll,-102 (Netlogon) – Unknown owner – C:Windowssystem32lsass.exe (file missing)
O23 – Service: NVIDIA Display Driver Service (nvsvc) – Unknown owner – C:Windowssystem32nvvsvc.exe (file missing)
O23 – Service: NVIDIA Update Service Daemon (nvUpdatusService) – NVIDIA Corporation – C:Program Files (x86)NVIDIA CorporationNVIDIA Update Coredaemonu.exe
O23 – Service: Platinum Host Service – Trend Micro Inc. – C:Program FilesTrend MicroTitaniumpluginPtPtSvcHost.exe
O23 – Service: @%systemroot%system32psbase.dll,-300 (ProtectedStorage) – Unknown owner – C:Windowssystem32lsass.exe (file missing)
O23 – Service: @%systemroot%system32Locator.exe,-2 (RpcLocator) – Unknown owner – C:Windowssystem32locator.exe (file missing)
O23 – Service: @%SystemRoot%system32samsrv.dll,-1 (SamSs) – Unknown owner – C:Windowssystem32lsass.exe (file missing)
O23 – Service: @%SystemRoot%system32snmptrap.exe,-3 (SNMPTRAP) – Unknown owner – C:WindowsSystem32snmptrap.exe (file missing)
O23 – Service: @%systemroot%system32spoolsv.exe,-1 (Spooler) – Unknown owner – C:WindowsSystem32spoolsv.exe (file missing)
O23 – Service: @%SystemRoot%system32sppsvc.exe,-101 (sppsvc) – Unknown owner – C:Windowssystem32sppsvc.exe (file missing)
O23 – Service: @%SystemRoot%system32ui0detect.exe,-101 (UI0Detect) – Unknown owner – C:Windowssystem32UI0Detect.exe (file missing)
O23 – Service: @%SystemRoot%system32vaultsvc.dll,-1003 (VaultSvc) – Unknown owner – C:Windowssystem32lsass.exe (file missing)
O23 – Service: @%SystemRoot%system32vds.exe,-100 (vds) – Unknown owner – C:WindowsSystem32vds.exe (file missing)
O23 – Service: @%systemroot%system32vssvc.exe,-102 (VSS) – Unknown owner – C:Windowssystem32vssvc.exe (file missing)
O23 – Service: @%SystemRoot%system32WatWatUX.exe,-601 (WatAdminSvc) – Unknown owner – C:Windowssystem32WatWatAdminSvc.exe (file missing)
O23 – Service: @%systemroot%system32wbengine.exe,-104 (wbengine) – Unknown owner – C:Windowssystem32wbengine.exe (file missing)
O23 – Service: @%Systemroot%system32wbemwmiapsrv.exe,-110 (wmiApSrv) – Unknown owner – C:Windowssystem32wbemWmiApSrv.exe (file missing)
O23 – Service: @%PROGRAMFILES%Windows Media Playerwmpnetwk.exe,-101 (WMPNetworkSvc) – Unknown owner – C:Program Files (x86)Windows Media Playerwmpnetwk.exe (file missing)<\/p>\n

—
End of file – 10254 bytes<\/p>\n<\/td>\n” Which one do you feel is better?”
Nothing is perfect, the badies are always ahead of the goodies.
It is up to the USER<\/b>. If a USER doesn’t heed or understand the warning & clicks, it is too late.<\/p>\n

Go to any malware forum & no matter what AV is installed, they got infected.<\/p>\n

Go with the boss.<\/p>\n

Your AV’s are fighting each other, you can only have one installed at a time.<\/p>\n

Uninstall Avast & AVG using their uninstaller.<\/p>\n

Avast Clear (formerly AVAST Software Uninstall Utility)
http:\/\/avast-removal-tool.com\/<\/a>
http:\/\/www.avast.com\/uninstall-utility<\/a>
http:\/\/www.bleepingcomputer.com\/dow…<\/a>
http:\/\/www.softpedia.com\/get\/Tweak\/…<\/a><\/p>\n

AVG Download Center
http:\/\/www.avg.com\/au-en\/utilities<\/a><\/p>\n<\/p>\n<\/td>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","meta":{"inline_featured_image":false,"iawp_total_views":44},"question-category":[],"question_tags":[],"class_list":["post-479","question","type-question","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question\/479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question"}],"about":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/types\/question"}],"author":[{"embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/comments?post=479"}],"wp:attachment":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/media?parent=479"}],"wp:term":[{"taxonomy":"question-category","embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question-category?post=479"},{"taxonomy":"question_tags","embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question_tags?post=479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}