The Office clipboard has suddenly started working only intermittently in Office 365 (Home). For example, I either ctrl-c or click the Excel “copy” button, and only about one in 4 times does the cell stay highlighted. I always see the dashed lines around it for a second, but about 3 times out of 4 they instantly disappear. If I look at the clipboard, a “bad” copy results in showing the number value in the cell without an Excel icon. A “good” copy shows an Excel logo. There is no pattern to it. Sometimes I have to click copy 6 or 7 times before the cell stays highlighted. Sometimes, but rarely, it stays highlighted on the first click. More likely to stay highlighted on the first attempt after I close and reopen Excel.<\/p>\n
Having similar problems in Word but not NOT in any non-Office application. For example, I can go to spreadsheets in Google drive and ctrl-c always results in a highlighted cell. I can copy and paste in other non-Office applications. I can copy a web address from the address bar in IE11 and paste it in the address bar of another tab – works without fail.<\/p>\n
What I’ve tried:<\/p>\n
1. Bought a new keyboard.<\/p>\n
2. Deactivated Office 365. Uninstalled Office 365 (tried “Repair” first). Deleted all registry items under HKCU \/ Software \/ Microsoft \/ Office. Reinstalled Office 365.<\/p>\n
3. System Restore to my oldest restore point (15 days ago).<\/p>\n
4. Deleted all macros in personal.xlsb.<\/p>\n
5. Deleted personal.xlsb.<\/p>\n
6. Tried to uninstall with Revo so I could have it check for all remnants of Office, but I got an error message.<\/p>\n
7. Set up another user and logged in as new user.\u00a0I don’t have the problem when logged in as the new user.<\/i><\/b>\u00a0That’s why I really thought deleting the HKCU registry entries for Office 15 after uninstalling, and then reinstalling, would solve my problem.<\/p>\n
8. Googled the issue endlessly. Found a lot of people who didn’t know how the Office clipboard works, but only one person who was having the “intermittent” problem I am. Unfortunately, over the days his problem was getting troubleshooting advice on that forum, it spontaneously resolved itself.<\/p>\n
Everything works absolutely fine on my laptop – problem is only on my desktop. Running Win 8.1 64-bit on both (Pro on desktop). Office 365 32-bit on both. Some setting are synced via logging in with my Windows Live account (my default login on both computers.<\/p>\n
I use Excel daily on huge spreadsheets. The inability to copy and paste is obviously untenable. I need help!<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"iawp_total_views":13},"question-category":[53],"question_tags":[],"class_list":["post-3304","question","type-question","status-publish","hentry","question-category-office"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question\/3304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question"}],"about":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/types\/question"}],"author":[{"embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/comments?post=3304"}],"wp:attachment":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/media?parent=3304"}],"wp:term":[{"taxonomy":"question-category","embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question-category?post=3304"},{"taxonomy":"question_tags","embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question_tags?post=3304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}