{"id":3134,"date":"2021-11-02T11:29:52","date_gmt":"2021-11-02T11:29:52","guid":{"rendered":"https:\/\/lgildv5i97.onrocket.site\/answers\/?post_type=question&#038;p=3134"},"modified":"2021-11-02T11:30:32","modified_gmt":"2021-11-02T11:30:32","slug":"high-cpu-high-system-idle-process-and-crappy-sound","status":"publish","type":"question","link":"https:\/\/computing.net\/answers\/windows-xp\/high-cpu-high-system-idle-process-and-crappy-sound\/199103.html","title":{"rendered":"High Cpu, High System Idle Process, And Crappy Sound"},"content":{"rendered":"<p>i have a Dell 6400, running XP with SP3, which has been rock solid for 5 years even when running heavy load apps.<\/p>\n<p>Blue Screen of Death (BSOD) appeared about 3 months ago, and has been repeating almost daily since, and my sound is skippy\/crappy.<\/p>\n<p>&#8211; system idle process is always high, typically 50-97% of CPU load, which is understandable if there are no other apps active HOWEVER when I intentionally open multiple heavy apps such as Photoshop, Maximizer and MS Access in quick succession, and the CPU use spikes to 90-95% capacity (as expected), system idle process still hogs the vast majority of the CPU use and leaves maybe 10-20% for all the other apps.<br \/>\n&#8211; i opened my task manager and listened to a MP3 file. System idle process was always high (as per above) and the sound &#8216;skipping&#8217; increased proportionally with CPU load, which was being hogged by the system idle process<\/p>\n<p>&#8211; i downloaded and ran the MS SDK debug program on the BSOD mini-dump file. This revealed &#8230; &#8220;unable to load image ntoskrnl.exe&#8221;, &#8220;Unable to load image portcls.sys&#8221;, and &#8220;Unable to load image sthda.sys&#8221; Since the latter 2 are audio related I uninstalled my audio driver and re-installed the latest version<br \/>\n&#8211; i updated my Bios to the latest version<br \/>\n&#8211; i ran chkdsk and it was error free<br \/>\n&#8211; my system is virus free &#8211; i run Norton scans frequently<\/p>\n<p>I&#8217;ve spent a couple of days googling to solve this. Any help would be appreciated, txs, Robert<\/p>\n<p>Bug details follow<br \/>\n* Bugcheck Analysis *<br \/>\n* *<br \/>\n*******************************************************************************<\/p>\n<p>DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)<br \/>\nAn attempt was made to access a pageable (or completely invalid) address at an<br \/>\ninterrupt request level (IRQL) that is too high. This is usually<br \/>\ncaused by drivers using improper addresses.<br \/>\nIf kernel debugger is available get stack backtrace.<br \/>\nArguments:<br \/>\nArg1: 88858fbb, memory referenced<br \/>\nArg2: 00000002, IRQL<br \/>\nArg3: 00000000, value 0 = read operation, 1 = write operation<br \/>\nArg4: 85a0e017, address which referenced memory<\/p>\n<p>Debugging Details:<br \/>\n&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n<p>READ_ADDRESS: 88858fbb<\/p>\n<p>CURRENT_IRQL: 2<\/p>\n<p>FAULTING_IP:<br \/>\n+1244<br \/>\n85a0e017 8588988f8588 test dword ptr [eax-777A7068h],ecx<\/p>\n<p>CUSTOMER_CRASH_COUNT: 1<\/p>\n<p>DEFAULT_BUCKET_ID: DRIVER_FAULT<\/p>\n<p>BUGCHECK_STR: 0xD1<\/p>\n<p>PROCESS_NAME: Idle<\/p>\n<p>LAST_CONTROL_TRANSFER: from aa630a3b to 85a0e017<\/p>\n<p>STACK_TEXT:<br \/>\nWARNING: Frame IP not in any known module. Following frames may be wrong.<br \/>\n805512b0 aa630a3b 872ca2a8 805513fc aa661edb 0x85a0e017<br \/>\n805512bc aa661edb 875d61c0 872ca2a8 aa661d11 portcls!CPortWaveCyclic::Notify+0xe<br \/>\n805513fc 8050232b 8055c0c0 ffdff9c0 ffdff000 sthda+0xeedb<br \/>\n80551428 80545eef 8055c4c0 00000000 0006b8a0 nt!KiFindFirstSetRight+0x9b<br \/>\nffdff980 8055c4c4 f79a5000 000c84a8 00000002 nt!ExpCheckForResource+0x7<br \/>\nffdff98c 00000000 80551440 00000001 000c84a8 nt!MiPageFileTraces+0x1244<\/p>\n<p>STACK_COMMAND: kb<\/p>\n<p>FOLLOWUP_IP:<br \/>\nportcls!CPortWaveCyclic::Notify+e<br \/>\naa630a3b ?? ???<\/p>\n<p>SYMBOL_STACK_INDEX: 1<\/p>\n<p>SYMBOL_NAME: portcls!CPortWaveCyclic::Notify+e<\/p>\n<p>FOLLOWUP_NAME: MachineOwner<\/p>\n<p>MODULE_NAME: portcls<\/p>\n<p>IMAGE_NAME: portcls.sys<\/p>\n<p>DEBUG_FLR_IMAGE_TIMESTAMP: 48025ccc<\/p>\n<p>FAILURE_BUCKET_ID: 0xD1_portcls!CPortWaveCyclic::Notify+e<\/p>\n<p>BUCKET_ID: 0xD1_portcls!CPortWaveCyclic::Notify+e<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"iawp_total_views":17},"question-category":[76],"question_tags":[],"class_list":["post-3134","question","type-question","status-publish","hentry","question-category-windows-xp"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question\/3134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question"}],"about":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/types\/question"}],"author":[{"embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/comments?post=3134"}],"wp:attachment":[{"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/media?parent=3134"}],"wp:term":[{"taxonomy":"question-category","embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question-category?post=3134"},{"taxonomy":"question_tags","embeddable":true,"href":"https:\/\/computing.net\/answers\/wp-json\/wp\/v2\/question_tags?post=3134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}