HELP!!
I am not computer savvy by any means…and know that I do have an issue that is causing me to not watch videos. I keep getting messages to insall Flash Player, I do, but then it never shows up or says trhere is an error. This has been going on for several mnths now. Last night I swas told that maybe it won’t install or function properly because it is conflicting with another program.
I found this “JMicron jmb38x flash media controller driver” in my progrma list, BUT it is not an original program. Meaning: I bought my laptop in 1999, and this Jmicron program was installed on my laptop in 2011…but not by me for sure.
I had a b/f that use to install stuff- without my permission and without my knowldge..this I am sure is on of those such programs he installed.
I have read this program cannot be installed because it would effect animation and other functions- yet I am not able to watch videos- so is this related to this issue I am having? The timing seems to be about right when I was no longer able to watch videos using Flash Player…that problem started around the same time I now see this program was installed.
Again, this JMIcron program was not part of my system, my package or any pre-installed programs when I bought my laptop in 1999.
So,,,,what is this program? Do I really need it?
Can I uninstall it?
What will/can happen (if anything) to my laptop, and functionality of it and other programs?
Any other information would be helpful, but please remember I struggle with computer lingo and how to navigate around problems. ( I can only basically do email, searches, research and word doc, upload pictures- thats about it)
Thanks so much!
As far as Flash is concerned, try uninstalling an reinstalling – the method, and a tool for a complete uninstall is available here:
http://helpx.adobe.com/flash-player…
and you can download the full installation package from here:
http://get.adobe.com/flashplayer/
“I’ve always been mad, I know I’ve been mad, like the most of us…” Pink Floyd