Hi All,
I have a Canon MX 860 inkjet printer and started getting an error code B 800 last week. I called Canon tech support who recommend removing the ink cartridges as well as the printhead and then reinserting them to see if that would clear the error code. They also had me do a system reset to try to clear the error code but none of these worked. After googling the error code, I read where some people had success by soaking their printheads in alcohol to unclog them. I tried this, soaking the printhead in alcohol overnight but with no success, I’m still getting the B 800 error code. Do you think one of the printhead cleaning kits I sought after googling that error code might do the job? Or, do you think the overnight alcohol soaked should have unclogged any dried up ink?
Per Canon tech support, my other option is to buy a new printhead for $50 but that still may not fix the problem in which case I’ll have to have it repaired or buy a new one. Repair shop wants $35 just to open it up and look at it. Thanks in advance for any info you can provide!
Dan G. in CT
0 Answers