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Windows Me won't shutdown or restart

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Original Message
Name: Stewman
Date: May 26, 2001 at 08:06:04 Pacific
Subject: Windows Me won't shutdown or restart
Comment:

Everytime I try to shutdown or restart windows the screen goes gray for a few seconds and then pops back up to the desktop. The only way I can shutdown is to reset the computer. Also, when I try to go into regedit the window pops up briefly then goes away.


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Response Number 1
Name: guru
Date: May 26, 2001 at 14:11:13 Pacific
Subject: Windows Me won't shutdown or restart
Reply: (edit)

not enough system information.


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Response Number 2
Name: cathy Gilliland
Date: May 27, 2001 at 05:52:27 Pacific
Subject: Windows Me won't shutdown or restart
Reply: (edit)

my computer screen never says it safe to shutdown my computer. sometimes there is an error when i start it up. please help me figure out how to shutdown


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Response Number 3
Name: mike
Date: May 30, 2001 at 20:56:07 Pacific
Subject: Windows Me won't shutdown or restart
Reply: (edit)

I had the same problem a while back, and it wouldn't let me shut down, the problem with it was i had aquired a virus that normal virus scanners won't detect. What you need is a special trojan remover, those will get it.


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