It is a pc with win98se PIII, 256k and now I am unable to use internet and all what I got is: Page not found. i called to telefonica and asked where could be the problem and he told me that the operative system had problems after following some steps he indicated: run--command- enter
then I wrote ipconfig and had the info they requiered as the IP address. Then I wrote Ping and the response was file not found.
According to it what can I do to fix the problem.
rgds
mloo55

Are you sure you're connected to your ISP? Can you ping any websites? If not, Tech Support should have stayed on the phone with you until you got it working. Call them back. :)

Life's more painless for the brainless.

Just all what he told me that the problem is with the pc so another people should check it.
Unable to ping any website all response is Page not found.
rgds
mloo55

mloo55,

Which type of Internet connection are you using ? Dial-up or Highspeed (DSL/Cable).

Are you getting any IP address from ISP?

If you are sure that you are connected to ISP, try,

Run --> Command --> IPCONFIG /flushdns

Close your browser, open it up and try browsing now.

Technology Bytes Plus
http://learnitfast.blogspot.com

So, you didn't answer my questions. :) Are you sure you're connected to your ISP?

Go back to the command prompt and run ipconfig again. What is showing? I assume you meant you typed those commands and not wrote them. :)

When did this problem start? Have you checked all your cables to make sure they're connected?

Life's more painless for the brainless.

Jennifer
I have a dsl connection, when i do run-command-ipconfig what I got is the ip address,mask and the default ip. I checked the cables even i turned of the pc and the modem but no result. One point i noted may be it can help is that in this pc where I am using now when i search the file ping.exe it is in c:/windows however when i do the same in the other pc the response is file not found. Please if any other thing to fix the problem i will appreciatte.
rgds
mloo5

What EXACTLY is showing in ipconfig? I mean, what ip address, subnet mask, gateway, etc. Is the machine set to DHCP? Did it ever work? If so, what happened immediately preceding the problem?

Searching for a ping.exe file will do you no good. You need to actually ping something. So when you're at a DOS prompt, what IP address or website are you pinging? Does it read "Request Timed Out"? Or something else? A little detail would help.

Life's more painless for the brainless.