Shutdown Problem

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Original Message

Name: ironmaiden339
Date: December 1, 2005 at 12:42:05 Pacific
Subject: Shutdown Problem
OS: Windows 98 SE
CPU/Ram: 400mhz Celeron/128MB

Comment:

Hello everyone. I am having a problem with the "Shutdown" feature of my computer. This has been going on for a good 5 or 6 months now; every time I try to shut down my computer (using the shutdown feature in the start menu, or vy pushing the button on the computer), all it does is restart. I have to hard-shutdown my computer whenever I have to shut it off, which isn't good because sometimes I need to shut it down in the middle of the night with a third-party program, which only makes it restart. Could someone please tell me what the problem could be? Thank you.

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Response Number 1

Name: Derek
Date: December 1, 2005 at 14:01:56 Pacific

Reply: (edit)

Have you tried any MS shutdown fixes?
If so, sometimes the one for mapped drives does the trick (even when you haven't got mapped drives).
Keep the above in mind and have a look here:
SHUT DOWN
Pop back if this is all fruitless. I've quite a bit of shutdown info saved.
DerekW

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Response Number 2

Name: Derek
Date: December 1, 2005 at 14:06:27 Pacific

Reply: (edit)

... two more things.
Forget anything in that link about BIOS Updates. These should be avoided unless absolutely essential (can wreck machine).
This is the basic MS fix:
MS SHUT DOWN PATCH
Shutdown problems have been rife with W98SE, as you will gather...
DerekW

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Response Number 3

Name: Tufenuf
Date: December 1, 2005 at 15:32:11 Pacific

Reply: (edit)

ironmaiden339, In addition to DerekW's excellent advice another common cause of Shutdown problems with Windows 98/98SE/ME can be found at the link below.
Antivirus Program Causes Computer to Stop Responding When You Shut Down
Tufenuf

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