I have an annoying intermitent shutdown problem, which only seems to occur after the computer has been used on the internet.
When I select shutdown I get a "program not responding" ie the shutdown prog -do I want to wait etc. The cursor changes to a double arrow at this point. Invaribly my only way out is ctl/alt/del & restart.
Any thoughts on this?

Thanks
Dennis

Hi Dennis,

This is indicative of a program/some programs running in the background when you decide to shutdown.
1) Run a complete scan of ur machine using Spybot and Ad Aware to remove popup programs. Restart, if prompted.
2) Delete all the temp files and cookies.
3) Press a Ctrl+Alt+Del to see what are the programs running in the background. Anything unrecognizable, is to be busted.
4) Open the Registry and navigate to Hkey_Local_Machine>Software>Microsoft>Windows>Current_Version>Run and delete all the unwanted entries found.
5) Do defragment ur HDD once in 2 weeks for optimal performance...and an occasional Scandisk to correct any errors, if any.

Lemme know if this helped. Also, disable fast shutdown.

Regards
Anuj
Hydbad, India

Let Euro-Vocal Trance rule the 2005 Party Scene.

Thanks Anuj,

I've tried all the above with the exception of the registry editing, as I'm not sure what to remove.
I agree the problem is probably a background program, although I have very few running.Rnaap is the only extra one that appears after the internet &I plan to end task on this & others in a process of elimination.
I was wondering though whether with the symptoms I mentioned,if there was anything else likely to be the cause?

Dennis

You can check out the definitive troubleshooting page:

Windows Shutdown Troubleshooter

But you certainly should check for unwanted processes too. You have Spybot and Ad-aware installed (Ad-aware is difficult to install in 95)?

There is no 'fast shutdown' to disable in 95

Also, Win95 users can benefit from Win98's msconfig

Rnaap can be a persistant process and might be the culprit - you might try terminating it prior to shutting down - also consider the DUN upgrade

I'm not saying there should be a capital punishment for stupidity, but why don't we just take the safety labels off of everything and let the problem solve itself?