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I gotta virus help me please

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Original Message
Name: dustin
Date: November 23, 2004 at 01:22:10 Pacific
Subject: I gotta virus help me please
OS: win xp
CPU/Ram: anthlon xp 2400 1gb ram
Comment:

i have a virus it a trogen hourse and my virus scans wont delet it i have avg free and nortan 2003 and spybot s&d

i want to reformat my hd but i dont have my win xp cd i dident pirate i just dident get the cd i have the key though.


thank you peace

Anthlon xp 2400+@2.28
ecs l7mm3
1024mb kingston 3200 ram
ati radion x800pro


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Response Number 1
Name: capt
Date: November 23, 2004 at 07:55:40 Pacific
Reply:

If AVG detects the problem, then turn system
restore off and restart the computer. During
the restart enter the safe mode and run
AVG's scan while in it. The restart and run
another scan from the normal mode. If the
system is clean, you can turn system restore
back on if you like using it. System restore
files are protected and cannot be
cleaned/deleted by AVG, but
virus/worm/trojan packets hide there to
reinfect the system. HTH


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Response Number 2
Name: RoadRunner
Date: November 23, 2004 at 12:20:27 Pacific
Reply:

Hi ...If you have an Anti-Virus Program which is fairly new ( mostly under a year )and you are sure that you are still recieving update definitions ? Then update yours now ....
Then afterward download a few programs , Like these here below

first one is Ad aware ( free Version )

http://www.lavasoft.de/support/download/

Start up this program , What you need to get is the most latest update for it ,run JUST the "updated" option and afterward close the program for later use ...

Next program >> Spybot Search and Destroy ( Free )

http://www.safer-networking.net/en/download/index.html

Next Program >> SpywareBlaster ( Free )

http://www.javacoolsoftware.com/sbdownload.html

Okay now perform this operation from this website below

http://support.microsoft.com/?kbid=310405

Okay this is next to perform below :

Click Start. >>Open My Computer. Select the Tools menu and click Folder Options. Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders. Uncheck the Hide protected
operating system files (recommended) option. Click Yes to confirm. Click OK.
DON'T WORRY ABOUT THE WARNING POP UP WINDOW THIS IS NORMAL , just click yes

Now its time to start your computer in Safe Mode
How to start up in safe mode , there is 2 ways in doing so , just choice one method only ... Look at this website below

http://www.bleepingcomputer.com/forums/index.php?showtutorial=61#winxo

Okay once in safe mode do the following : Clear out the Temporary internet files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.
Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies ... Now close eveything and be back at your desktop

Now click the start buttom > then the Search/Find option > click Files or folders > in the named box, type: *.tmp , click search and choose Edit > select all -> File > delete.

Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, (Contents only but not the folder itself.)

This one too if it is there C:\Documents and Settings\username\Local Settings\Temp\
Delete the recycling bin ...

Now start up Ad Aware and just basically perform the options its set at for now ... And remove whatever it finds ...
Start spybor search and destory and do the same with this program
Also with the spyware blaster , just clean what it finds ....

Now use your Anti - Virus Program and run it and see what it finds ...If your anti-virus finds anything try the repair option first, if that can't be done then delete the file...
Now restart your computer back to normal mode and reset the setting back too...Once your computer is up and running do the following :
http://support.microsoft.com/?kbid=310405
and this next >>> : http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/xpsysrst.mspx
Okay after all that was done and you want to be sure its clean go to these anti virus scan sites and do the scan from each site if you like

http://windowsxp.mvps.org/Scanners.htm

http://housecall.trendmicro.com/

http://www.pandasoftware.com/active...n_principal.htm

http://www.bitdefender.com/scan/licence.php

http://security.symantec.com/sscv6/home.asp

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Now My info is provided as is , which basically means I am not responsible for any action that you perform from my advise ... A good method would be that you would
research for yourself before you take any advise , you are the one ultimately responsible for your actions

R.R. >>>>>> BeepBeep



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