Help I can't install drivers

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Help I can't install drivers

Original Message

Name: crimsonclover
Date: January 16, 2004 at 11:24:35 Pacific
Subject: Help I can't install drivers
OS: win98
CPU/Ram: pentium

Comment:

I purchased this thing called the Driver Detective, it is suposed to find the right upgrades for my drivers, I downloaded the ones it recomended, but when I run the instilation it tells me I have the wrong os but I read the system requirements and my os is one of them. Please can any one out there help me! By the way I'm not very with computer stuff...lol

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Response Number 1

Name: anenefan
Date: January 18, 2004 at 05:20:13 Pacific

Reply: (edit)

Hi
Let us know your model; motherboard specs and as your now asking, someone here can point in the right direction.
Useful info can be found free by bringing up the Device Manager [right click My computer click properties] Go to system. expand. You should see lines with pentium or similar. There should also be some lines with numbers in them [represent MB chips] Post [a copy of the lines] this info back and someone can help you much better.

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Response Number 2

Name: crimsonclover
Date: January 18, 2004 at 08:16:15 Pacific

Reply: (edit)

Hey thanks, It is a gateway 2000, pentiumII, 64.0 MB RAM, win98 SE, ok I went to the Device Manager and the only thing I saw with pentium was this. Intel 82443LX/EX PentiumII Processor to AGP controler, and Intell 82443LX/EX PentiumII Processor to PCI bridge

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Response Number 3

Name: anenefan
Date: January 19, 2004 at 08:53:56 Pacific

Reply: (edit)

Hi
You have a 440 chipset, and as lx motherboards are common, I would guess you have a 440 LX.
Gateway Support
You will need your serial number, and hopefully this site can hepl you.

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Response Number 4

Name: carl357
Date: January 27, 2004 at 08:21:19 Pacific

Reply: (edit)

gateway will definitely help u with the matter they now have share screen technology where they can do all the work for u u just have to let them control your pc.and go to my support and fill out your issue they will need ur serial # and name and phone.and operating system xp or etc.... and then what problem u r having

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